FAQ
Where are you?
Our company is located in Hongkong. For the convenience of transportation, we have warehouses in Hong Kong and Dubai. We will ship from the nearest warehouse according to the order address.
What size should I choose?
Our sizes are usually the same as store sizes. If you try it on in store and it feels right, you can choose that size..
We understand the importance of finding the perfect fit. To help you choose the right size, please contact us via WhatsApp.
Please provide your measurements and a product link. We will be happy to provide further assistance and guidance to ensure you make the best choice.
If you are unable to contact us, you can provide your height and weight in the comments section during checkout.
How is the packaging?
Clothes come with their corresponding label and in a brand bag.
Small accessories, such as belts or purses, come in a box of their corresponding brand.
All shoes come with a branded dust bag and box. Some include additional accessories such as shoehorns or laces.
Larger items such as bags or suitcases come with a branded dust bag.
What is our return policy?
If the size you selected is not the right size, we can exchange it for you free of charge. Due to the high prices and shipping costs of our products, we do not accept unconditional returns or refunds. We only accept returns for defective items. If the size you selected is not the right size or the item you received is defective, please contact us within 7 days and we will exchange the size or return the item for a refund. Thank you.
Which countries do we ship to?
We send our products worldwide. Yes, even Nigeria. We use recognized international companies that provide tracking to ensure that your order arrives safely. We will email you the tracking number when it is available.
How Long Is The Delivery?
We need 2-5 days to prepare your order.
After this time, you will receive an email from us with your tracking number.
• For EU countries or USA, delivery usually takes 7–15 days.
This depends on the courier option you choose
If you choose FedEx, delivery is usually within 10 days, regardless of your country.
When will my order be shipped?
Once you place your order, it will take about 2-5 business days to process and ship. Occasionally orders may be delayed when we experience a high volume of incoming orders. We do our best to ship asap. During delays, orders can take up to 7 days to ship. It will be worth the wait!
How can I get my tracking number?
All packages come with a tracking number. We will email you the tracking number 5-7 days after your package is shipped. Don’t worry, all packages are insured and guaranteed.
How much is the shipping?
FedEx $29.90
USPS $9.90
DHL $9.90
Colissimo $9.90
Royal Mail $9.90
You can view more options when selecting a shipping method at checkout.
Will my package be held by customs ?
Our products include all taxes and customs clearance fees, so there's a 99% chance your package won't be held by customs. If your package is held, we'll contact customs and return it. If you don't receive your package, we'll provide a full refund or resend it. So, don't worry.
If you have any questions, please contact us.
Are our products original?
All of our products are high quality replicas, made with the same materials as the originals. They even have the same seams!
How is the quality?
We offer a wide range of high-quality Products items that closely resemble the originals. Our high-quality replicas (1:1) are meticulously crafted using the same high-quality materials as the originals. We take pride in ensuring that our Products meet the highest standards of design and quality.
How can you pay?
We support PayPal and credit card payments. If you want to pay by virtual currency, please contact me.
Are the payments safe?
We care about your security; therefore, our page uses an SSL encryption system so that all payments are 100% secure.