SHIPPING
Where are the orders shipped from?
Our company is located in the United States, and for convenient shipping our warehouses are located in Germany, Dubai and Hong Kong.
We will ship from the nearest warehouse according to your order address.
Which countries do you ship to?
SNAKE ship worldwide to all countries.
How long is the processing time
From the order date, you will receive the tracking number within 5–10 days!
Important: Preparation times may vary as each product has a different processing time. For example, sneakers are produced after the order is placed, which can sometimes take 12 days or as little as 8 days. For clothing, if an item is out of stock, it will be reproduced, which can sometimes take longer.
How long is the delivery time?
Shipping takes an additional 7–10 days, depending on the destination country.
How much is the shipping?
$9.90 – $22.90 in most of the world.
You can get the exact shipping costs to your location in the shopping cart of your order.
Why is the tracking number not updating?
The tracking number will only become active after 7–10 days, depending on the destination country. Once it is active, delivery may take an additional 1–3 days.
From the date shown on the DHL website (dhl.de), please allow 7–10 days for delivery.
Example: If it says 14.05, you can expect the package to arrive between 21.05 – 24.05.
Delivery times may vary depending on the country.
My package has been delayed, what can I do?
Please contact our support.
Email:[email protected]
whatsapp:+1 6468423871